what new patients need to know
What to bring
ON YOUR FIRST VISIT
(ALSO SEE “WHAT TO EXPECT” BELOW)
- Comfortable clothes and shoes
- Your insurance card(s) and photo I.D.
- Your prescription for physical therapy from your physician (if applicable)
- Payment for your co-pay or deductible
- List of current medications if Medicare is your primary insurance
- New Patient paperwork completed and printed (see Adobe PDF link below) OR plan to complete upon arriving 15 minutes before appointment
Download and complete New Patient Forms prior to first visit OR complete upon arrival
(CHECK BACK SOON FOR EASIER-TO-USE UPDATED FORMS THAT CAN BE EMAILED DIRECTLY TO US FOR IMPROVED CONVENIENCE)
Carol Bedgar2023-01-13I have been to many physical therapists over the years for back and hip issues but Dave and his team at Pinnacle are by far the best. Their knowledge, skill and professionalism exceeds all others. The friendly atmosphere gives you a feeling of visiting family. Thank you Dave and team for all you’ve done for me!
Katie McGarry2023-01-03Absolutely wonderful! They did an amazing job with my 20 year old son who had shoulder surgery. Extremely helpful, always happy to answer all questions and were overall fantastic.
Stuart Robinson2022-12-21Oh my gosh I can’t say enough fabulous things about Pinnacle, David and his entire staff! I have been to 5 other PT businesses and no one compares. I would give 6 stars if I could. The one on one with David, the owner, may last the entire appointment so he finds the exact PT option for your needs and goals. I know my shoulder will end up with better range of motion and stronger than if I had gone somewhere else.
Dana Stiles2022-10-03Pinnacle is a relaxed professional environment. Therapy sessions are specific to your injury or symptom. This is the best PT office in the Louisvillle area!
Ibrahim Farag2022-04-08Dave is amazing!! Smart, diligent, and will shoot you straight. 10/10 would recommend!
fightthegoodfight 2472020-12-30My experience at Pinnacle PT was outstanding and I would recommend them to anyone. Their staff is knowledgeable and experienced, always genuine, and always show the best care for their patients. They would often answer questions I had about my condition and were intent on trying to better understand my pain and problems to better treat my ailment (unlike other PT places I’ve been who just provide exercises and feel like their job is done at that). They were always working around my schedule and even put together a take home workout plan for me when finances became an issue. We did have a miscommunication issue between an outsourced medical company and insurance, but PPT was quick to resolve the problem and did everything they could to make things right! I definitely trust them and will definitely be back if I have any other physical problems. Thank you, PPT! -Ross
Ruby Brown2020-09-28I was so glad I went to see them before a knee surgery. Their recommendations delayed a knee surgery that was not needed at the time. Thank you
Taylor Washum2019-11-18Dr. Brown does an amazing job! He truly cares about his patients. It is a fantastic and caring physical therapy center.
Susan Childress2019-09-01This place has an awesome staff!! I felt at home from the first time I walked in the door(Lindsey is GREAT!!) till the last visit and walked out the front door! They were very helpful and totally honest with me about my situation! Their patience with each individual customer is impeccable! They treat everyone like family! Best Physical Therapy in Louisville!
Mike E.2022-08-02Went here after my knee surgery and was very happy with the results! This place is not a franchise and both owners & staff care about you! If you need Physical Therapy I highly recommend this place!
Jack B.2019-11-12The staff at Pinnacle are always kind and fun to be around. I've had two injuries rehabbed here and both times they've got me back on my feet in no time. Scheduling appointments have been easy as well. I will always choose Pinnacle first when I need physical therapy.
Larry B.2017-08-26I would recommend Pinnacle every time. They did wonders for me. They had me feeling better and stronger way ahead of the doctor's schedule. The people at Pinnacle know what they are doing and are very friendly. You won't be disappointed by choosing them for all your therapy needs.
Mike S.2017-04-09The team at Pinnacle really know their stuff. I hurt my knee over a year ago and went doctor to doctor looking for pain relief. The therapist evaluated me and suggested a dry needling procedure combined with quad strength training. My pain was greatly reduced after the first procedure and now I'm working my way back to regular activities like hiking and swimming. I would highly recommend their services.
What to Expect at Pinnacle Physical Therapy:
You Will be Treated With Respect
from empathetic, caring clinicians who aspire to help you achieve your goals.
You Will Receive a Full Orthopedic Evaluation
provided by an experienced licensed Physical Therapist.
You Will be Provided Extensive Education
on your diagnosis, prognosis and physical therapy treatment plan.
You Will be Given Ample Opportunity
to ask questions pertaining to your treatment or anything else necessary to put you at ease.
You Will Receive Evidence-Based Treatment
from empathetic, caring clinicians who aspire to help you achieve your treatment goals.
You Will be Provided With a Comprehensive Home Program
designed specifically for you at the completion of your therapy (if needed).